Payment Options & Booking Policy
We make celebrating easy with flexible payment plans and clear booking options.
How Our Payment Plans Work
At Chi Decor, every celebration deserves beauty — without stress.
We offer flexible payment options through HoneyBook, allowing you to reserve your date and pay over time.
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Reserve Your Date – Secure your event with an initial deposit (typically 25–35 % of the total).
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Easy Monthly Payments – Events booked 3 months or more in advance qualify for three equal monthly payments automatically scheduled through HoneyBook.
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Final Payment – Remaining balances are due 7 days before your event, allowing time for final setup coordination and design preparation.
All invoices, receipts, and reminders are managed digitally for your convenience.
💰 Accepted Payment Methods
We currently accept:
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💳 Debit & Credit Cards (Visa, Mastercard, Amex, Discover)
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🏦 ACH Bank Transfer (preferred)
Zelle may be accepted for final balances by request. Please confirm with your designer before payment.
📅 Booking Timeline at a Glance
Booking Window Payment Plan Deposit Due Final Balance Due
3 + Months Before Event 3-Month Plan25–35 % Deposit 7 Days Before Event
2 Months Before Event 2 Payments (50 / 50)50 % Deposit 7 Days Before Event
1 Month or Less Full Payment at Booking100 % Due Now—
📆 Your date is confirmed only once your deposit has been received.
Cancellations & Refunds
(Per Chi Decor Décor Contract)
We understand that plans sometimes change.
Please review our official cancellation terms below — these mirror your signed décor agreement.
Time Before Event Date Refund / Payment Due
More than 30 days before Deposit is non-refundable. All other payments refunded minus a 20 % administrative fee.
11 – 30 days before Client owes 60 % of total contract value.
10 days or less No refunds; 100 % of contract total is due.
Important Details
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Cancellations must be submitted in writing (via email or HoneyBook).
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Deposits secure your event date and materials and cannot be refunded.
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Refunds and balances are processed within 10 business days after written notice is received.
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Reschedule requests are treated as new bookings and subject to availability and current pricing.